The Times ran a piece on how businesses can turn negative online comments to their advantage. The Times cited Igniyte research showing that, last year, malicious online comments were a major problem for over half of businesses.

However, bad publicity can actually be used as a marketing tool. The article looked at Stockport’s Nook Neighborhood Café (which has experienced negative reviews online but has a 4.5 star TripAdvisor rating) as a case study.

The message was clear: with a little creativity, firms can turn a negative into a positive, developing winning online marketing strategies.

المقال السابق Microsoft to tackle online trolls with new tools سبتمبر 5, 2016 المقال التالي How important are green credentials when considering your reputation? سبتمبر 15, 2016