Monitoring Online Reputation

Monitoring your company, brand, competitors, suppliers, employees and name mentions will help you to understand how to build a positive and lasting online reputation.

Our software monitors 70 million websites every day, make sure you know what people are saying about you online.

Monitoring for businesses and brands:

  • Identify potential issues and customer sentiment of your business online
  • Observe and easily understand the effectiveness of your marketing efforts
  • Be alerted to potential sales leads of customers looking for your products or services
  • Immediate email alerts and monthly analytical reports of any mentions of your keywords
  • Access to a dashboard of all online mentions with drill down functionality and downloadable custom reports
  • Fully managed service, our reputation consultants will advise and custom configure your account

Monitoring for individuals:

  • Identify positive and negative sentiment online
  • Immediate email alerts and monthly analytical reports of any mentions of your name online
  • Access a dashboard of all online mentions, with drill down functionality and downloadable custom reports
  • Fully managed service, our reputation consultants will advise and custom configure your account

One of the best steps you can take towards managing your online reputation is to get a handle on the conversation.

Get in Touch

Speak with Simon our online reputation management expert, in complete confidence.

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Related Case Studies

Customer perception and reputation audit: Mercedes-Benz dealerships

Luxury car maker asks Igniyte to help it understand customer perceptions of its retailers across the UK

  • Reputation audit of 25 retailers, across channels including local automotive sites, Google My Business, Yell, Facebook, Twitter and more
  • 12-point action plan of recommendations to improve consistency and manage the after sales service
  • Personalised dealership reports and recommendations
  • Helping retailers improve the customer experience and raise perceptions

Reputation Audit: Global communications giant Lebara

Helping one of the world's fastest growing mobile companies to understand their online reputation, the competitor landscape and market position 

  • Igniyte Online Reputation Index and other specialist reputation tools
  • In-depth audit exploring 20 related keywords performance
  • Deep dive into brand mentions over time
  • Detailed analysis, reporting and recommendations

Travel sector: Improving customer communications

Improving global customer communications, profile raising in new international markets and review management strategies

  • Full reputation audit
  • Designing and promoting a new website
  •  Localised PR campaigns
  • Monitoring brand sentiment
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  • Improving customer communications globally
  • Profile-raising in new overseas markets

Get in touch

Speak with Simon our online reputation management expert, in complete confidence.

Contact Us Now
Igniyte Leeds

Round Foundry Media Centre
Foundry Street
Leeds
LS11 5QP

800 613 1080

Igniyte London

47-48 Berners Street
Berners House
London
W1T 3NF

800 613 1080

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