A report published by Igniyte looks into the real cost of online reviews to businesses in …
We help companies around the world to harness the power of online reviews, implement positive review strategies and manage conversations about their businesses online.
It’s estimated over 65 million comments and opinions are posted every month to review websites or forums. While 68% of consumers have more trust in businesses when customer feedback is positive, businesses with 1 or 2 star reviews typically fail to convert almost 90% of prospective customers.
High ranking review websites have enormous power to impact on your company profitability, as more consumers use customer feedback websites to express everything from great experiences to dissatisfaction with brands.
Igniyte can help. Our team of experts can search and collect any negative content found on relevant and influential review websites. We can then advise on best practice review management and identify any legal breaches.
Igniyte has partnered with Trustpilot, one of the world’s largest online review communities, to help build trust between businesses and consumers. Our partnership can help you to:
Plus, through our partnership, new and existing Igniyte clients get preferential rates. If you want to know more about how we can help you build brand trust, customer confidence, search engine rankings and online presence through our Trustpilot partnership, email [email protected] or call us on 0203 542 8686.
*Nielsen’s Global Survey of trust, Q1 2013
An Igniyte Online Reputation Audit is the first step towards improving your business or brand reputation. It will help you to understand your current online reputation, evaluate how effective your activity is, key industry influencers and we will make recommendations for improving your online reputation.
Helping a UK-wide business start-up to build brand awareness, trust, credibility and establish a positive online reputation.
Promoting a food service company and building brand awareness in a new overseas market
Crisis reputation management for a company targeted by an online activist and online troll, which were causing it to lose millions of online transactions
Improving global customer communications, profile raising in new international markets and review management strategies
Speak with Simon our online reputation management expert, in complete confidence.