Negative online content can rank highly in search results and damage your online reputation. The last thing businesses and individuals want is to be associated with anything negative, and we can help.
There are 40,000 global Google searches every second and more than 65 million comments and opinions posted to review sites or forums every month.
Your audience is online a lot – from customers and employees to investors, stakeholders and the public – and chances are they are talking about you or to you.
Companies need to have an online presence, to protect their brand and have positive interactions with their audiences through it.
But, managing online conversations, battling negative posts, responding to complaints or positive reviews can be a struggle.
You might be asking whose responsibility is it to deal with them, and how can you maximise positive comments and reviews and minimise the negative?
We help brands answer 3 questions: (illustrate with graphics)
Brand reputation and trust go hand-in-hand. We help brands implement internal processes to protect their brand, improve the way they engage with their audiences and limit the risk of damage to their reputations.
Luxury car maker asks Igniyte to help it understand customer perceptions of its retailers across the UK
Strengthening the online presence of a leading firm of accountants
Improving global customer communications, profile raising in new international markets and review management strategies
Speak with Simon our online reputation management expert, in complete confidence.